Find answers to common questions and get the support you need.
WhatsApp
+234 708 123 3702
Call Us
+234 708 123 3702
Email
info@jekatabyoat.com
Frequently Asked Questions
How do I add products to my store?
Go to your dashboard, click Products, then Add Product. You can add images, prices, and variants.
How do customers pay online?
Set up payments in the Payments section by connecting your bank account via Paystack. Customers can pay with card directly on your store.
How do I track my orders?
All orders appear in the Orders section. You can update order status, send WhatsApp messages, and download invoices from there.
How do I customize my store?
Go to Store Builder to change your logo, colors, theme, business hours, and contact information.
What are Jekata fees?
Jekata charges 7% per transaction. You receive 93% of every payment automatically to your bank account.
How do I accept bookings?
If your business type is hotel, services, or events, customers can send booking inquiries directly from your store. You will be notified on WhatsApp.
See something suspicious?
Report fraudulent stores or activity to our team.
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