Privacy Policy

Last updated: July 9, 2026

1. Information We Collect

We collect information you provide directly to us, including your name, email address, WhatsApp number, and business details when you register for an account. We also collect information about your store, products, orders, and customer interactions through the platform.

2. How We Use Your Information

We use your information to provide and improve our services, process transactions, send notifications about orders and inquiries, communicate with you about your account, provide customer support, and send periodic reports and analytics about your store performance.

3. Customer Data

When customers place orders or make inquiries on your storefront, we collect their name, contact details, and order information. This data is used to facilitate transactions between you and your customers. You are responsible for handling customer data in compliance with applicable privacy laws.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze platform usage, remember your preferences, and provide personalized content. You can control cookies through your browser settings, but disabling them may affect platform functionality.

5. Data Sharing

We do not sell your personal information. We may share data with third-party service providers who help us operate the platform (such as payment processors and email services), when required by law, or to protect our rights and the safety of our users. Vendor information may be visible to customers on your storefront.

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to safeguarding your data.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. We may retain certain information after account closure for legal, accounting, or reporting purposes.

8. Your Rights

You have the right to access, update, or delete your personal information. You can manage your account settings through the platform. To request data deletion or exercise other privacy rights, contact us at info@jekatabyoat.com.

9. Children's Privacy

Jekata is not intended for use by individuals under 18. We do not knowingly collect information from minors. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy, please contact us at info@jekatabyoat.com.

We use analytics to understand how visitors discover Jekata and improve your experience. We never share sensitive personal or payment information with advertising platforms.